Exceptions: Records that could not be processed automatically

The movements that cannot be converted will be shown in the yellow block. Problems can be described at the bottom of the screen.

Possible problems (with solutions) can be:

- The employee only clocked once. Add (#3) a clock movement

- The employee has an odd number of clock movements (if multiple conversion has been selected). Add (#1) or ignore (#2) a clock movement.

- The employee's time programme requires a certain amount of clock movements. Add clock movements or if the clock movements are correct, click on '3. Next two records'.

- The employee isn't currently on a time programme. 'More options' will allow you to edit/add a time programme.

- The employee has a lot of overtime. If this is correct - '3. Next two records'.

- The employee worked a night shift and the system didn't group it together - '3. Next two records'.

 

There are more scenarios than mentioned above. If you are unsure about the problem and how to solve it, feel free to call us.

The applicable time programme for the day will be shown here.

If the employee didn't clock in, this button can be used in the place of '1. Insert clock record'. This will generate a clock movement on the first defined time on the time programme.

If an employee forgot to clock once or more times.

 

If an employee clocked too many times, one or more records can be ignored. Mark the applicable records and choose #2 Ignore marked record(s). If there is a lot of records to be deleted, rather look at #5 marked records or #4 first and last records for the day.

This will force the system to accept the two top clock times before moving on.

This will force the system to ignore all the movements between the first and last clock movement for the day. The system will create an attendance record from the first to the last record of the day.

Mark TWO records and then try to force the system to accept it. The system will either accept it or give you a fault message.

If your problem has been solved, this button will restart the automatic conversion process.

A quick reference to the employee's photo as captured under the employee's data.

All attendance records as created with the conversion process, will be shown here. If one or more of the records isn't correct, it can be deleted with 'Delete last day' This is done retroactively from the last day to the day that needs correction.

If the employee didn't clock out, this button can be used in the place of '1. Insert clock record'. This will generate a clock movement on the last defined time on the time programme.

Delete the most recent day's conversion which will give you the opportunity to correct mistakes.

If you have problems with one employee's conversion and need to inquire what should happen first, the problem can be saved for later.

This opens the 'Fix employee' screen if something needs to be rectified (for example time programme-, appointment, button number dates, or leave dates can be added if remembered at this stage).

Stop the conversion process if you want to check something. The whole process will be stopped, but data that has already been converted will not change.

The conversion method applicable to the employee, will be shown here. The different conversion methods can be seen here.